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Insights

Our experts provide their insights on the latest industry developments and share tips on accountancy and business matters.

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Angus Winning

Angus Winning

Analyst

15 January 2024

  • Financial Services
  • Consumer Duty
  • Consulting
The Practicalities of Demonstrating Fair Value

What is value for money? Do customers know when they receive it? Most businesses would claim they offer it, but how would they prove it? That’s the challenge laid down by the Financial Conduct Authority (FCA), who have lost no time in probing this concept. Angus Winning, Consulting Analyst, explains further.

Simon Cavell

Simon Cavell

Director and Head of Consulting

08 January 2024

  • Financial Services
  • Consumer Duty
  • Consulting
A Happy New Year? Supporting Customer Vulnerability

The month of January brings fresh hope for the year ahead – resolutions made, dry January, booking a summer holiday.  However, for many, the hangover from Christmas will include credit card bills, higher borrowing costs, and continuing Cost of Living pressure.

Simon Cavell

Simon Cavell

Director and Head of Consulting

Connect on LinkedIn

05 January 2024

  • Financial Services
  • Consumer Duty
Consumer Duty: ‘Only six months to go’

By the end of January 2024, Consumer Duty will have been live for six months.  It represents the largest regulatory change for a decade and a clear steer that the financial services industry should improve how it acts in the best interests of customers.

Gillian Boston

Gillian Boston

Financial Services Director

Connect on LinkedIn

19 December 2023

  • Financial Services
  • Audit & Assurance
Payment and e-money providers – safeguarding audits, a timely reminder

In July 2020 the Financial Conduct Authority (FCA) finalised guidance on safeguarding customer funds, which included the requirement that payment services and electronic money institutions, whose accounts required a statutory audit, would also be required to undertake an annual audit of their compliance with the safeguarding requirements under the Payment Service Regulations 2017 (PSRs) and Electronic Money Regulations 2011 (EMRs).

13 December 2023

  • Financial Services
Financial Services (FS) Predictions for 2024

Typically, this is a time of year when we look forward and try to predict what the new year may have in store. The current volatility in the global and domestic market makes it especially fraught to predict the future, however, our Financial Services team have taken the time to think ahead to what might lie in store for the sector in 2024.

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