Insights
Our experts provide their insights on the latest industry developments and share tips on accountancy and business matters.
05 January 2024
Consumer Duty: ‘Only six months to go’By the end of January 2024, Consumer Duty will have been live for six months. It represents the largest regulatory change for a decade and a clear steer that the financial services industry should improve how it acts in the best interests of customers.
19 December 2023
Payment and e-money providers – safeguarding audits, a timely reminderIn July 2020 the Financial Conduct Authority (FCA) finalised guidance on safeguarding customer funds, which included the requirement that payment services and electronic money institutions, whose accounts required a statutory audit, would also be required to undertake an annual audit of their compliance with the safeguarding requirements under the Payment Service Regulations 2017 (PSRs) and Electronic Money Regulations 2011 (EMRs).
13 December 2023
Financial Services (FS) Predictions for 2024Typically, this is a time of year when we look forward and try to predict what the new year may have in store. The current volatility in the global and domestic market makes it especially fraught to predict the future, however, our Financial Services team have taken the time to think ahead to what might lie in store for the sector in 2024.
Simon Cavell
Consulting Director
21 November 2023
Consumer Duty: a matter of trustIn a speech by Nisha Arora (Director of Cross Cutting Policy and Strategy, FCA) on 1 November, the most illuminating comments related to what firms can expect from the regulator. Amongst references to Consumer Duty being a golden thread and how they would use this to intervene early, the FCA are clearly expecting the Duty to improve customer confidence and trust.
Necati Tosun
Consulting Manager
16 October 2023
Performance optimisation - push & pull!The many forces of change facing financial services provide both a push and a pull factor for firms to transform – to optimise performance and to reduce their cost to income ratio.
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