Insights
Our experts provide their insights on the latest industry developments and share tips on accountancy and business matters.
21 November 2023
Consumer Duty: a matter of trustIn a speech by Nisha Arora (Director of Cross Cutting Policy and Strategy, FCA) on 1 November, the most illuminating comments related to what firms can expect from the regulator. Amongst references to Consumer Duty being a golden thread and how they would use this to intervene early, the FCA are clearly expecting the Duty to improve customer confidence and trust.
Necati Tosun
Consulting Manager
16 October 2023
Performance optimisation - push & pull!The many forces of change facing financial services provide both a push and a pull factor for firms to transform – to optimise performance and to reduce their cost to income ratio.
Tim Swinson
Consulting Manager
05 October 2023
This is your Everest: how a unified message can help a team reach its potentialThis is the first in a series of blogs from Tim Swinson, Consulting Manager, looking at the impact of purpose, vision, and values on organisational performance. In this piece he discusses how a clearly communicated vision statement can boost employee engagement and ultimately performance.
Darren Mascarenhas and Yitongyue Lin (Lilian)
21 September 2023
Artificial Intelligence: master or servant?Little is known about author William Grove, but his two novels – “A Mexican Mystery” (1888) and “The Wreck of the World” (1889) – are notable for their bleak vision of Artificial Intelligence (AI), with robots revolting against their human masters. That limitless potential was explored further by Hollywood, creating both our wildest dreams and our worst nightmares through movies such as The Terminator, The Matrix, and Minority Report. But it’s not all about a dystopian future – many of us have gladly welcomed Alexa, Siri, and Google into our lives and homes. So, as we continue to grapple with this gap between fiction and reality, one thing remains certain: AI is with us and it’s here to stay…
Yvonne Irwin
Director, Consulting - Head of Client Service & Professional Services
27 June 2023
The art of scaling up successfully for tech firmsHow does a company scale up properly? In this article, Yvonne Irwin, Consulting Director & Head of Professional Services, highlights the key elements of success, whilst also reflecting on potential pitfalls entrepreneurs should be aware of when aiming to successfully scale their business.
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