Navigating change: choosing the right approach for success


Ravi Malhotra

Ravi Malhotra

Consulting Manager


In today’s dynamic business landscape, change is inevitable. Yet, despite the constant need for adaptation, many organisations struggle to successfully implement change initiatives. Indeed, a staggering 70% of major transformations will fail, according to McKinsey.

Traditional waterfall methodologies, with their rigid timelines and pre-defined scopes, often fall short in today’s agile world. Conversely, while agile approaches offer flexibility and rapid iteration, they may not always align with the stringent governance and reporting requirements of regulated industries.

This begs the question: How can organisations effectively navigate the complexities of change and increase their chances of success? The answer lies in selecting the right methodology for the specific project and organisational context.

Waterfall vs. Agile: understanding the strengths

Waterfall is ideal for projects where timeframes are fixed, budgets are constrained and scope is well-defined, often required in regulatory environments. It ensures structured governance and quality control but lacks flexibility.

Agile, on the other hand, thrives in environments where requirements are evolving, speed and flexibility are paramount and collaboration and continuous improvement are typical, such as IT and Digital Transformation projects. However, Agile’s iterative nature can be challenging for hierarchical organisations with inflexible governance structures.

The hybrid approach: finding the sweet spot

Organisations often struggle because conditions for pure Agile or Waterfall approaches are rarely ideal. Waterfall may lack adaptability, while Agile requires a cultural shift that some organisations resit. While each has its merits, the best results often come from a hybrid approach - a 'best of breed' methodology that strategically blends both.

For example, a project might begin with a Waterfall-like phase for initial planning and scope definition, followed by Agile sprints for development and iterative improvements. This hybrid approach allows for flexibility while maintaining a degree of control and predictability.

Key considerations for methodology selection

To find the optimal blend, organisations should consider:

  • Organisational culture – Does the organisation favour structured processes or embrace experimentation?
  • Scope and requirements – Are deliverables well-defined or likely to evolve?
  • Budgeting – Is funding set up front, or can it accommodate adjustments over time?
  • Quality assurance – Is structured testing essential, or is continuous testing preferred?
  • Regulatory and compliance requirements – Are there any specific regulations that must be adhered to?

Moving beyond 'one size fits all'

By carefully evaluating these factors and selecting the most appropriate methodology, organisations can significantly increase their chances of successful change implementation.

To conclude

Navigating the complexities of change requires a nuanced and adaptable approach. By moving beyond a ‘one-size-fits-all‘ mentality and embracing a hybrid approach that leverages the strengths of both Waterfall and Agile, organisations can unlock their true potential and thrive in an ever-changing world.

Find out more

For a more detailed exploration of the ideal conditions for each methodology and how to select the optimal hybrid approach, please refer to the article by Necati Tosun and Guy Broad"A ‘Best of Breed’ approach to effectively managing change ."

To discuss how we could help your organisation navigate complex change, please don't hesitate to get in touch with a member of our Consulting team or by filling out the short form below.


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