Our experts provide their insights on the latest industry developments and share tips on accountancy and business matters.
06 November 2024
M&A high on the agenda for the majority of financial services firms, new survey findsMore than nine in 10 financial services firms are considering mergers and acquisitions as a means of growth, according to a new UK survey conducted by leading independent accountancy and business advisory firm Johnston Carmichael.
12 June 2024
Around the room: What we’ve heard about the Consumer Duty Board ReportAs regulated firms finalise their first Consumer Duty Board Reports, which set out their firm’s position in embedding the new Consumer Duty, many executives and non-executives are grappling with what that means in practice.
01 March 2024
Every cloud has a silver lining: How technology is revolutionising e-commerce paymentsIt’s now 30 years since a team of cyberspace entrepreneurs sold a CD by Sting in August 1994 – the first ever online purchase! The launch of Amazon as a book retailer (1995), Alibaba as an online marketplace (1999) and Google’s pay-per-click advertising capability (2000) would quickly follow.
12 February 2024
Seeing the bigger picture: Drawing conclusions from Consumer DutyConsumer Duty has long felt like a Roman mosaic, with individual elements representing carefully-crafted parts of a much broader story. The breadth of topics covered has already led firms to comprehensively review all aspects of their customers’ journey. Now, the various tiles are starting to slot together and, as they align, a bigger picture is starting to emerge.
07 February 2024
Consumer Duty: The case for (ongoing) changeConsumer Duty has already resulted in a significant change programme for many firms, requiring a full review of all products and services along with resulting work to prevent foreseeable harm. With six months until the final implementation deadline of July 2024, the finishing line appears to be close.
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