Insights
Our experts provide their insights on the latest industry developments and share tips on accountancy and business matters.
12 July 2023
Nc’nean – the whisky distillery with sustainability at its heartAn independent whisky manufacturer based in Morvern on the West Coast of Scotland, Nc’nean’s unwavering commitment to sustainability is leading the way for the Scotch whisky industry.
Caterina Zarzana
Resource Planning Senior Manager
12 July 2023
My JC Path: A day in the life as a Resource Planning Senior ManagerCaterina Zarzana joined our Audit & Assurance team in 2021 and since then has been instrumental in growing the Resource Management function. Caterina tells us what she enjoys most about working within the Audit business line and the variety in her role.
12 July 2023
No ‘one size fits all’ solution for labour challenges in the food & drink sectorThe last 12 months have been an extraordinarily challenging time for all food and drink manufacturers, who have endured surging raw material costs and difficult price negotiations with their supply chain and buyers.
Rob Sargent
Financial Services Regulatory Senior Manager
11 July 2023
Consumer Duty: getting the culture rightThe Consumer Duty aims to change the way firms view their role in society and, in return, are viewed by society. In the final blog of his Consumer Duty series, Rob Sargent, Financial Services Regulatory Senior Manager, discusses why senior business leaders must champion and empower individuals in their firms to think and act in the best interest of the customer.
Rob Sargent
Financial Services Regulatory Senior Manager
03 July 2023
Consumer Duty: how do we bring everyone on the journey?In the fourth blog in our series on Consumer Duty, Rob Sargent, Financial Services Regulatory Senior Manager, this time focuses on the importance of engaging staff. This requires firms to bring staff along as part of the Consumer Duty journey, if businesses are to deliver fair value and good outcomes for customers. Technical training for staff will help, but staff must embody the culture of the organisation and spirit of the consumer duty in order to avoid poor customer outcomes.
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