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Insights

Our experts provide their insights on the latest industry developments and share tips on accountancy and business matters.

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Simon Cavell & Emma Archondakis

Simon Cavell & Emma Archondakis

30 January 2024

  • Financial Services
  • Consumer Duty
Telling the story: Clear communications, understanding, and good customer outcomes

Clear communication and understanding is central to delivering good outcomes.  But for many customers, comprehension is a substantial barrier to overcome.  It can be challenging to fully understand the intricacies and implications of the financial products they use and may need.

Catriona Love

Catriona Love

Business Advisory Manager

30 January 2024

  • Business Advisory
  • Outsourced Finance Services
How outsourcing your finance function can help bridge the skills gap

Following the challenges of the pandemic and Brexit, the UK continues to face a finance skills shortage. According to a recent survey more than four fifths of Chief Finance Officers in the UK and US are struggling to recruit.

Craig Hendry

Craig Hendry

Managing Director & Chartered Financial Planner

Connect on LinkedIn

24 January 2024

  • Wealth
Market Commentary January 2024

Working in conjunction with our investment research partners, Square Mile, they have prepared a quarterly market commentary report and a video covering quarter four. In this video, Chris Fleming, Investment Director at Square Mile, discusses their outlook for inflation and interest rates, and what this means for markets.

Guy Broad

Guy Broad

Financial Services Consulting Senior Manager

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23 January 2024

  • Financial Services
  • Consumer Duty
  • Consulting
Consumer Duty: Measuring & managing outcomes

More than just compliance, ensuring good customer outcomes is a powerful way for firms to differentiate their brand in a crowded marketplace.  As customers actively seek out organisations who share their values, good outcomes can create a real competitive advantage.

Ruth Whyte

Ruth Whyte

Business Advisory Supervisor

23 January 2024

  • Business Advisory
  • Digital Advisory
New year, new tech? Make sure implementation is at the top of your resolution list

While individuals mark the new year with resolutions, many businesses will be using the onset of 2024 to consider how best they can improve their operations.
As digitisation plays an increasingly important role across all sectors, upgrading and adopting new systems is likely to be high on their wish list. Embedded AI (AI that operates in the background without the user realising) is ever growing and robotics are on the rise. Other businesses are anticipating upcoming changes to legislation by utilising cloud software to future proof their business.

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