Insights
Our experts provide their insights on the latest industry developments and share tips on accountancy and business matters.
Simon Cavell & Emma Archondakis
30 January 2024
Telling the story: Clear communications, understanding, and good customer outcomesClear communication and understanding is central to delivering good outcomes. But for many customers, comprehension is a substantial barrier to overcome. It can be challenging to fully understand the intricacies and implications of the financial products they use and may need.
Catriona Love
Outsourced Finance Services Senior Manager
30 January 2024
How outsourcing your finance function can help bridge the skills gapFollowing the challenges of the pandemic and Brexit, the UK continues to face a finance skills shortage. According to a recent survey more than four fifths of Chief Finance Officers in the UK and US are struggling to recruit.
23 January 2024
Consumer Duty: Measuring & managing outcomesMore than just compliance, ensuring good customer outcomes is a powerful way for firms to differentiate their brand in a crowded marketplace. As customers actively seek out organisations who share their values, good outcomes can create a real competitive advantage.
23 January 2024
New year, new tech? Make sure implementation is at the top of your resolution listWhile individuals mark the new year with resolutions, many businesses will be using the onset of 2024 to consider how best they can improve their operations.
As digitisation plays an increasingly important role across all sectors, upgrading and adopting new systems is likely to be high on their wish list. Embedded AI (AI that operates in the background without the user realising) is ever growing and robotics are on the rise. Other businesses are anticipating upcoming changes to legislation by utilising cloud software to future proof their business.
Polly Purvis
Johnston Carmichael Tech Advisory Board Member
18 January 2024
Key trends across Scotland’s tech industry for 2024At the start of a New Year, it’s only natural that people in Scotland’s tech sector will start to think about what the emerging themes will be across our industry in the next 12 months. Here, Polly Purvis, Johnston Carmichael Tech Advisory Board member, predicts what these key themes will be.
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