Insights
Our experts provide their insights on the latest industry developments and share tips on accountancy and business matters.
Simon Cavell
Consulting Director
12 February 2024
Seeing the bigger picture: Drawing conclusions from Consumer DutyConsumer Duty has long felt like a Roman mosaic, with individual elements representing carefully-crafted parts of a much broader story. The breadth of topics covered has already led firms to comprehensively review all aspects of their customers’ journey. Now, the various tiles are starting to slot together and, as they align, a bigger picture is starting to emerge.
Darren Mascarenhas & Si Mathavan
12 February 2024
New Year, New ESG Labels: A Fresh Start to Label Your Sustainability Success!At the end of 2023 the FCA delivered an early Christmas present to those in the asset management and sustainable finance sectors, by announcing a package of measures (via PS23/16) to help consumers navigate the market for sustainable investment products. Their aim was to improve trust and transparency as firms and consumers move to a more sustainable future.
Simon Cavell & Tim Swinson
07 February 2024
Consumer Duty: The case for (ongoing) changeConsumer Duty has already resulted in a significant change programme for many firms, requiring a full review of all products and services along with resulting work to prevent foreseeable harm. With six months until the final implementation deadline of July 2024, the finishing line appears to be close.
07 February 2024
Planning ahead for rural businesses in 2024As we look ahead to 2024, rural businesses need to ensure they remain forward-thinking, agile, and plan ahead in order to take advantage of the opportunities and meet the challenges that the next year will inevitably bring. Below we’ve highlighted some important considerations to take into account.
Simon Cavell & Emma Archondakis
30 January 2024
Telling the story: Clear communications, understanding, and good customer outcomesClear communication and understanding is central to delivering good outcomes. But for many customers, comprehension is a substantial barrier to overcome. It can be challenging to fully understand the intricacies and implications of the financial products they use and may need.
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