A Day in the Life of…


Lauren Miller is a Tax Senior Manager based in our Forfar office. Having successfully completed the Association of Taxation Technicians and Chartered Tax Adviser professional examinations, Lauren was recently promoted and leads the Private Client Team in Dundee and Forfar and is a trusted member of our Employer Solutions team, covering Forfar and Perth offices.

So, what does Lauren get up to on a typical working day?

“A typical day starts with a cup of coffee whilst checking my emails and today is no different.  I am pleased this morning to see an email from a potential client seeking assistance in claiming job related expenses.   It is a recommendation from an existing client and I follow up on that immediately.  The individual is keen to claim tax relief for the cost of buying their own equipment for work, professional subscriptions and laundering their uniform.  Interestingly, during our discussions, it’s clear that that there are a number of employees who may incur these expenses.  I decide to follow up with the employer as Johnston Carmichael can assist all employees to get tax back from HM Revenue and Customs.  I schedule a meeting for later in the week with the employer to discuss this further.

Hot topic – incentivising staff

Sometimes an employer wants to reward a member of staff on a special event such as retirement and other times it can be retaining a key member of staff by giving them a stake in the company. 

Today, however, I am following up with a client who is keen to drive employee engagement and wants to implement a staff reward scheme.  Alongside my colleagues in Johnston Carmichael Wealth, we are able to put such a scheme into place for them.  It is not always all about the tax sometimes! 

Later in the day, one of my colleagues from the Business Advisory team calls to ask about changes to the overnight allowance for lorry drivers.  His client is concerned that they are not complying with new legislation which could result in the allowance being subject to tax and National Insurance.

Legislative changes

I call the client and we agree to liaise with HMRC for an advance assurance that the allowances can be paid free of tax and National Insurance.  The client also takes up my offer to visit them for a PAYE/National Insurance health check, where I will undertake a full review of their payroll systems to identify areas of risk or non-compliance.

It’s been a productive day and whilst the skies are blue and the sun shines, I leave the office and unwind walking my two cocker spaniels, Cleo and Skye.”